How can we help?

Find answers to common questions about Re:Bond. We're here to support your journey together.

Getting Started

Re:Bond is your relationship's quiet companion. It helps you and your partner reflect, communicate, and grow closer through simple daily rituals—without the pressure of traditional "relationship work."

Through daily check-ins, thoughtful questions, and AI-powered insights, Re:Bond helps surface the patterns and feelings that often go unspoken in day-to-day life.

Download Re:Bond from the App Store or Google Play, then sign up using your Apple or Google account. It's quick, secure, and you'll be ready to start in under a minute.

One of you generates a 6-character pairing code in the app, then shares it with your partner (via text, email, or just reading it aloud). They enter the code, and you're connected. It takes about 30 seconds.

Re:Bond offers a free tier that includes daily check-ins and basic features. Premium features like deeper AI insights and unlimited Bond questions are available through a subscription.

Re:Bond is available on both iOS (iPhone) and Android devices. We recommend keeping your app updated for the best experience.

Yes! Daily check-ins work the same way—you'll still receive personalized Saturday feedback. You can also use Nook for private notes and reminders.

Partner-dependent features like Bond questions, shared weekly insights, and repair tools become available once you pair.

Daily Check-ins

Check-ins are a simple daily ritual where you log your mood (on a 1-5 scale) and share a brief reflection about your day. Think of it as a personal journal entry—just for you and the AI that helps spot patterns over time.

The more honestly you share, the better your weekly insights will be.

There's no right or wrong answer. Share what feels true—what contributed to your mood, what's on your mind, or what happened today. It can be about work, your relationship, family, health, or just life in general.

Even a few honest sentences help the AI understand your emotional patterns over time.

No worries—life gets busy. You can fill in yesterday's check-in if you'd like to keep your streak going. The app will prompt you to add it when you open today's check-in.

Once submitted, check-ins can't be edited—this helps preserve the authenticity of your reflections. However, you can always add context in your next check-in if you feel something was misunderstood.

Your check-ins are yours alone—you'll still get personalized feedback even if your partner misses a day. However, the shared weekly insights work best when both of you check in regularly.

We never share how often each partner checks in—no pressure, no guilt.

At the end of each week, you'll receive personalized feedback based on your check-ins. This includes validation of what you've been through, observations about patterns, and small suggestions for the week ahead.

It's like having a thoughtful friend who's been paying attention.

On the main Dashboard (Reflect tab), you'll see a mood widget at the top. Tap it to expand, then:

1. Select your mood on a 1-5 scale (1 = struggling, 5 = thriving)
2. Write a brief reflection about your day
3. Tap "Submit" to save your check-in

The whole process takes less than a minute, and you can do it anytime during the day.

The circular progress ring on your Dashboard shows your check-in activity for the current week (Sunday through Saturday). Each segment represents a day:

Filled segments = days you've checked in
Empty segments = days without a check-in

Tap any filled day to view your feedback for that day. The more complete your ring, the richer your weekly insights will be.

Bond Questions

Bond is a feature where you and your partner answer the same question—separately and privately—before seeing each other's responses. It's designed to spark meaningful conversations and help you understand each other more deeply.

Think of it as a conversation starter, guided by research on what helps couples connect.

Answers stay hidden until both of you have responded. This "double-blind" approach encourages honest, uninfluenced answers—you're sharing your true feelings, not what you think your partner wants to hear.

Once both answers are in, they're revealed together.

Questions are curated based on relationship research (including work by Dr. John Gottman and Dr. Arthur Aron). They're tailored to your relationship stage and designed to build intimacy gradually.

You can also choose from different categories or depth levels.

Surface: Light, fun questions to get the conversation flowing. Great for busy days.
Medium: Thoughtful questions that invite reflection without being too heavy.
Deep: Vulnerable, meaningful questions for when you're ready to go deeper.

Start wherever feels comfortable—there's no pressure to dive deep right away.

Once both answers are in, you'll see them side by side along with an AI-generated insight. The insight highlights common ground, potential areas for conversation, and suggestions for understanding each other better.

It's a starting point—the real conversation happens between you.

There's no strict deadline. Take the time you need to give a thoughtful answer. However, the question will gently expire after a few days if neither partner responds, making room for a fresh one.

Go to the Bond tab (heart icon) to see your question journey. Questions are organized into categories like Connection, Growth, Dreams, and more.

Tap any category to see available questions, or use the search bar to find specific topics. New categories unlock as you answer more questions together.

1. Tap a question to open it
2. Type your answer (up to 200 characters) or use voice input
3. Tap "Submit Answer" when you're ready

Your answer stays hidden until your partner also answers—then both are revealed together with an AI insight.

Yes! When answering a question, you'll see a microphone button. Hold it down and speak your answer—it will be transcribed automatically.

This is great when you want to capture your thoughts naturally without typing.

Tap the bookmark icon on any question to save it for later. Bookmarked questions appear in your "Saved" tab so you can easily find them when you're ready to answer.

When both partners answer, you'll see a 4-card reveal. Swipe through them:

1. The Question - A reminder of what was asked
2. Your Answer - What you wrote
3. Partner's Answer - What they wrote
4. AI Insight - Observations and conversation starters

Bond organizes questions into a journey with five stages: Getting Started, Building Connection, Going Deeper, The Hard Stuff, and Your Legacy.

Most stages are available from the start, but some categories unlock as you answer more questions together—for example, Vulnerability unlocks after 15 foundation questions, and the Legacy stage unlocks after 25 total questions. You'll see celebration animations at key milestones.

No pressure at all. When you tap a deep question, a gentle check-in appears: "Am I in a calm, connected space right now?" You can choose "I'm Ready" to proceed, or "Save for Later" to bookmark it.

You can always browse questions at any depth level and pick what feels right.

Nook (Shared Notes)

Nook is your shared space for notes, reminders, and lists. Use it for grocery lists, date night ideas, things to discuss, or anything you want to remember together.

You can also keep private notes just for yourself.

No, never. Notes marked "For Me" are completely private—only you can see them. Think of it as your personal space within your shared Nook. Your partner has their own private space too.

When creating or editing a note, tap the calendar icon to set a date and time. You'll get a notification when it's time—great for anniversaries, date nights, or things you don't want to forget.

Yes! Shared notes ("For Us") can be viewed and edited by both partners. Changes sync automatically so you're always on the same page.

"For Us" notes are shared with your partner—both of you can see, edit, and add to them. Great for grocery lists, date ideas, or things to discuss.

"For Me" notes are completely private—only you can see them. Use them for personal reminders, gift ideas for your partner, or anything you want to keep to yourself.

1. Go to the Nook tab (book icon)
2. Tap the + button at the bottom right
3. Write your note content
4. Choose "For Us" or "For Me"
5. Tap Save

You can also add a title, set a reminder, or schedule delivery for later.

When creating or editing a note, you'll see a formatting toolbar at the bottom with options for:

B = Bold text
I = Italic text
List icon = Bullet list
Checkbox icon = Checklist (great for to-do lists!)

Checklist items can be tapped to mark them complete.

When creating a shared note ("For Us"), you can set a delivery time so your partner sees it later—perfect for surprises or timed messages.

In the note settings, tap "Delivery Time" and select when you want the note to appear for your partner.

Long-press any note and select "Pin" from the menu, or toggle the pin switch when editing a note. Pinned notes appear at the top of your Nook for easy access.

Long-press a note and tap the emoji icon, or open the note and tap "React" at the bottom. Choose an emoji to let your partner know you've seen their note—it's a quick way to acknowledge without needing to reply.

A dedicated note type for quick emotional appreciation—a sentence is enough. Tap + in Nook, choose "Appreciate," and write a brief message of gratitude or love.

Your Dashboard may also gently prompt you to send one if it's been a few days since your last appreciation.

A checklist-style note type for shared goals and to-do's. Choose "List" when creating a note, and each line becomes a tappable checkbox.

Great for trip packing, date night ideas, or home projects. Both partners can check off items, and progress syncs in real time.

Time Capsules are notes with a scheduled delivery time. When you set a delivery time on any note, it becomes a sealed card in your partner's Nook—they can see it exists (with an optional teaser line you write) but can't open it until the scheduled time arrives.

When it does, the capsule glows "ready to open." Perfect for birthday messages, anniversary notes, or surprise encouragements.

Repair Tools

Repair Tools are three structured approaches for navigating conflict in a healthy way: Pause, Reach Out, and Translate Us.

Each tool is designed for different moments—whether you need space, want to make a gesture, or need help expressing something difficult. They're grounded in relationship research and designed to help you move through conflict, not avoid it.

Pause is a structured timeout when things get heated. You choose a duration (30, 45, or 60 minutes), and the app guides you through self-soothing activities and emotion labeling during the break.

When you're ready, you send a calm signal to your partner, and the app walks you both through a gentle reconnection flow. It's a healthier alternative to shutting down or escalating.

Reach Out offers three vulnerability levels for reconnecting after conflict:

Knock — A wordless signal that says "I'm here" when you're not ready for words yet
Peace Offering — A warm gesture to soften the space between you
Bridge — A structured I-statement to express how you feel and what you need

Your partner is notified when you reach out, so they know you're making an effort.

Translate Us uses a Nonviolent Communication (NVC) framework to help you express difficult feelings constructively. You walk through four steps: Observation, Feeling, Need, and Request.

The AI then refines your input into a message your partner can hear without defensiveness. Your raw input is never shown to your partner—only the translated version.

Reach Out and Translate Us auto-expire after 48 hours. This is intentional—based on research, it prevents deadlock and encourages timely resolution. You can always start a new repair if the first one expires.

Once a repair is resolved, it becomes a read-only "keepsake" in your Nook for 24 hours, then fades away. Repair is about moving forward, not keeping score.

Only one repair can be active at a time. This is by design—it prevents overwhelm and keeps both partners focused on one conversation at a time.

Go to the Nook tab, tap the + button, and select "Repair" from the note type picker. This opens the repair landing screen where you can choose from the three tools: Pause, Reach Out, or Translate Us.

Weekly Insights

Weekly insights are AI-generated summaries that analyze both partners' check-ins from the past week. They surface patterns you might miss in day-to-day life—like correlations between stress and mood, or themes that keep coming up.

It's a way to see your week through a shared lens.

Our AI reads both partners' check-ins and looks for emotional patterns, recurring themes, and connections between what you each shared. It then generates observations and gentle suggestions—never judgments.

The AI doesn't replace human understanding; it helps start conversations you might not have had otherwise.

Insights are generated once a week, typically over the weekend. If you don't see yours yet, it might still be processing. Make sure both you and your partner have checked in during the week for the richest insights.

Yes! The Insights tab offers three ways to view your history:

Latest — Your most recent weekly insight
2nd Latest — The previous week's insight
Timeline — A scrollable archive of all your past weekly insights, organized by date

Tap the pills at the top of the Insights tab to switch views, and tap any week in the Timeline to read its full report.

Tap the "Insights" tab in the bottom navigation (the rightmost icon). Your weekly insights appear after they're generated on weekends.

Use the pill-shaped buttons at the top to switch between your latest insight, the previous week, and the full Timeline archive.

When you see the "brewing" animation (a steaming coffee cup), it means your insights are being generated by our AI. This typically happens on weekends after the week ends.

Brewing usually takes a few hours. Once complete, you'll receive a notification and can view your fresh insights.

At the top of the Insights tab, you'll see pill-shaped buttons: your latest week's date range, your second most recent week, and "Timeline."

Tap any pill to switch views. The Timeline shows all your past insights grouped by date—tap any week to read its full report. If your latest insight is still being generated, you'll see a "Brewing" animation instead.

Micro-Challenges

Micro-challenges are small, intentional suggestions included in your Saturday feedback. Based on what you shared in your check-ins that week, the AI suggests one or two simple actions to try—like "Share one thing you appreciated about your partner today" or "Ask about something they mentioned this week."

They're designed to be doable, not overwhelming—small actions that can have a real impact.

Micro-challenges are generated as part of your weekly Saturday feedback. The AI looks at what you shared during the week—your moods, reflections, and themes—and suggests specific, personalized actions that address what came up. They're not generic tips; they're grounded in your actual week.

When your Saturday feedback is ready (you'll see a banner on your Dashboard), tap it to open your weekly feedback. Your micro-challenge for the coming week is included as a gentle suggestion within the analysis, alongside validation and reflection questions.

Partner & Account

1. Go to Settings (tap your avatar)
2. Tap "Pair with Partner"
3. Tap "Generate Code" to create a 6-character invite code
4. Share the code with your partner via text, email, or just read it to them

The code expires after 7 days, but you can generate a new one anytime.

1. Go to Settings (tap your avatar)
2. Tap "Pair with Partner"
3. Under "Got a code?", enter the 6-character code your partner shared
4. Tap "Link Partner"

Once connected, you'll both see each other in your profiles and can start using Bond and shared features.

Go to Settings > tap on your partner's section > Unpair. You'll see a confirmation dialog explaining what happens next.

After unpairing, you'll keep your own data (check-ins, private notes), but shared insights and notes will no longer be accessible to either of you.

Go to Settings (tap your avatar at the top right), then tap on your name in the profile card. A dialog will appear where you can edit your display name.

Go to Settings > Preferences. Toggle on "Daily Check-in Reminder" and tap the time to set when you'd like to be reminded each day.

Pick a time that works for your routine—many people find evening works well for reflecting on their day.

Re:Bond sends notifications for: daily check-in reminders (at your chosen time), weekly insights ready, Bond answers (when your partner responds), Nook activity (notes, appreciations, Time Capsules from your partner), and repair events (when your partner initiates or responds to a repair tool).

Adjust preferences in Settings.

Check: (1) Device settings—make sure notifications are enabled for Re:Bond in your phone's Settings app, (2) App permissions—in Re:Bond Settings > Preferences, verify your notification types are toggled on, (3) Do Not Disturb—check your phone isn't in DND or Focus mode.

If still not working, try logging out and back in, or reinstalling the app.

Go to Settings > Account > Timezone. Select your current timezone from the picker. This ensures your check-in reminders and insight timing are accurate.

Go to Settings and scroll to the bottom. Tap "Delete Account" and follow the prompts.

Important: You must unpair from your partner first. Account deletion is permanent—all your data will be erased and cannot be recovered.

Go to Settings and tap "Log Out" at the bottom. You'll see a confirmation dialog. Your data stays safe on our servers—just log back in anytime to pick up where you left off.

Privacy & Security

Absolutely. Your check-ins, notes, and reflections are encrypted and never shared with anyone outside your partnership. We don't sell data, show ads, or use your information for anything other than helping your relationship.

Your relationship is yours alone.

Not everything. Here's what's shared and what's private:

Private: Your daily check-ins (until they become part of weekly insights), private Nook notes ("For Me")
Shared: Weekly insights (both see the same analysis), Bond answers (revealed together), shared Nook notes ("For Us")

All data is encrypted both in transit (when being sent) and at rest (when stored). We use industry-standard security practices and never store more data than necessary. Your emotional reflections deserve the same protection as your financial information.

Yes. You can request to delete all your data at any time from the app settings. Once deleted, it's gone permanently—we don't keep backups of personal data after deletion requests.

No. Your personal data is never used to train AI models. When we analyze aggregated usage trends, we use pseudonymous identifiers—your data cannot be traced back to you.

The AI processes your check-ins only to generate your personal insights and suggestions, on demand, for your benefit alone.

Relationship Support

No—and it's not trying to be. Re:Bond is a daily wellness tool for reflection and communication, not a substitute for professional mental health support.

If you or your relationship needs more support, we encourage you to reach out to a licensed therapist. Re:Bond can complement therapy, but it's not a replacement for it.

Your safety matters most. If you're in an unsafe situation, please reach out to professionals who can help. In the US, the National Domestic Violence Hotline is available 24/7 at 1-800-799-7233.

Re:Bond is designed for couples who want to grow together—not as a tool for relationships where safety is a concern.

We understand relationships change. You can unlink from your partner at any time in settings. After unlinking, you'll keep your own data (check-ins, private notes), but shared insights and notes will no longer be accessible to either of you.

You can also delete your account entirely if you prefer a clean break.

Still have questions?

We're here to help. Reach out and we'll get back to you as soon as we can.

Contact Us